Inspired by 165 years of apothecary expertise, Kiehl’s Since 1851 proudly offers Apothecary Preparations, truly personalized skincare featuring potent concentrates that address an individual’s unique skin concerns.

This new innovation is amongst the first in the skincare industry to bring bespoke skincare to the masses. This industry achievement is comprised of Kiehl’s Skin Strengthening Concentrate, plus two, individually selected Targeted Complexes. These pharmaceutical meets herbal concentrates feature a blend of advanced ingredients and are specifically selected for each customer’s skin. Through an elevated consultation and diagnosis, customers are able to craft a personalized formula based on their two most significant skin concerns. Option include: redness, wrinkles, rough texture, large pores and dullness.

Once the Targeted Complexes have been selected and the consultation is complete, the Apothecary Preparation’s components are enclosed in a personalized box for the customer, who then mixes them at home prior to first application. The result is a highly potent, tailor-made skincare treatment.
Photos by: ALP
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How it works:

Step 1: Diagnosis With the use of a dermatologist-inspired Skin Atlas, customers are guided by the KCR to assess and rank the severity of their skin concerns. The result of this consultation informs the KCR’s selection of the two essential Targeted Complexes that will comprise the customer’s unique formula.

Step 2: Personalization Following the consultation, two skin-specific Targeted Complexes are selected to accompany Kiehl’s Skin Strengthening Concentrate. Each customer’s personalized box includes her name, details of her personal formula and directions for use. After activating the concentrate at home, Kiehl’s Apothecary Preparations should be applied as instructed after cleansing and before a moisturizer.
Customers interested in Apothecary Preparations can ask for the service upon any visit to a store in which it’s available, or schedule an appointment by calling the store in advance. More information is available at

Apothecary Preparations is available at Kiehl’s Since 1851 - The Shops at North Bridge, 520 N. Michigan Ave., Chicago, IL, 312-321-3601